Privacy Policy

Privacy Policy

Introduction

Welcome to https://r15m.thebestlocalpro.com (hereafter referred to as “r15m,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy describes how we collect, utilize, and safeguard the personal information of our visitors and users in adherence to international data protection standards and various regional privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, software services, and any other digital platforms owned or operated by r15m. It is important to emphasize that this Privacy Policy does not apply to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy practices, and we encourage users to review their policies before providing any personal information.

Processing Activities

This policy outlines the ways in which r15m processes personal data when:

  • Users interact with our applications and services as authorized users.
  • Individuals visit websites linked to this Privacy Statement.
  • Customers communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, including:

  • Account Information: Details related to your user account, such as usernames, passwords, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers and other financial data required for financial services.
  • Purchase Information: Product/service purchases, order history, and associated details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your devices.
  • Location Data: Geographic coordinates and location-based services data.
  • Feedback: User-provided comments, reviews, surveys, and other forms of feedback.
  • Social Media Information: Publicly accessible data from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products or services you view, purchase, or express interest in.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

r15m uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary Cookies: Ensure the basic functions of our website, such as login sessions and page navigation.
  • Preference Cookies: Remember your preferences for a personalized experience across our sites.
  • Analytics Cookies: Track user interactions to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and conduct legitimate business operations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data in a secure manner.

Security Measures

r15m implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure the safety of our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child without proper consent, please contact us at the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Rectification of inaccurate or incomplete information.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction on processing for legitimate interests.
  • Data portability, allowing you to move or receive your data in a structured format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond to your requests as required by applicable law.

Changes to Policy

r15m reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data practices, please contact us:

Email: [email protected]
Address: [Privacy Team Contact Address]